HCA, Hospital Corporation of America PBX Phone Operator in Smyrna, Tennessee

_TriStar StoneCrest Medical Center - Smyrna, TN_

TriStar StoneCrest Medical Centeris a 109-bed, full-service, acute care medical center with nearly 500 employees and more than 300 physicians on staff. StoneCrest, TriStar Health’s newest hospital, offers a full array of services including emergency care, general surgery, cardiology, women’s services, neurosciences, sleep services, orthopedics and oncology. Patient care and satisfaction is a primary focus, which is demonstrated by its accreditations and award-winning programs.

TriStar StoneCrest Medical Centeris looking for aPBX Phone Operator (PRN/As Needed).

_POSITION RESPONSIBILITIES_ * Answers and directs incoming calls pleasantly and efficiently. * Adhere to StoneCrest Standards * Monitors alarms/Access control/Surveillance system for abnormal conditions. * Maintains Directories/work station information in current and orderly manner. * Performs tasks in timely manner as requested by hospital staff members as well as Management. * Processes “stat” calls. * Makes announcements over PBX system in a clear, pleasant, professional voice. * Processes “code” announcements * Maintain Performance Management Plan as requested. * Execute follow-up with all issues upon discovery. * Completes reports as needed and requested by Supervisor/Director.

  • High School Diploma/GED
  • Excellent communication skills
  • Basic computer skills
  • Excellent customer service attitude
  • Previous switchboard experience preferred

Job: *Admitting Registration Clerical & Scheduling

Title: PBX Phone Operator

Location: Tennessee-Smyrna-StoneCrest Medical Center

Requisition ID: 09391-65555