Belk, Inc. Sales Associate (Men's Dept.) in Chattanooga, Tennessee

Sales Associate (Men's Dept.)

Chattanooga, TN, United States

Job Id#: 20012

Date published: 14-Feb-2018

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Position Summary:

The Sales Associate reports to the Sales Team Manager and ensures the uniform execution of Belk direction within the store.

Essential Functions/Responsibilities:

Sales - Responsible for:

  • Meeting or exceeding personal sales per hour goals.

  • Using suggestive selling techniques with all customers.

  • Identifying and reducing shrinkage in area.

  • Meeting or exceeding units per transaction goals.

Customer Service - Responsible for:

  • Supporting the store to meet or exceed their customer service goals

  • Greeting customers warmly and with a smile.

  • Handling each customer transaction professional and friendly manner

  • Meeting or exceeding units per transaction goals.

  • Thanking each customer by name following a purchase.

  • Meeting or exceeding Belk rewards program goal


Responsible for:

  • Maintaining floor and stock areas consistent with store standards.

  • Supporting the Operations Team to ensure new merchandise is unpacked and displayed in a timely manner and stored in a place that does not obstruct customer access to the department. Following the ROCC the Dock process

  • Ensuring timely set-up including signage for promotional events.

  • Following procedures for all systems including counts, markdowns, re-tickets and inventory control.

  • Maintaining Belk professional dress standards and appearance.

  • Cooperating with fellow associates and management. Work professionally and pleasantly with co-workers, customers and managers to accomplish defined tasks.

  • Complying with store policies including but not limited to those concerning attendance and tardiness.

  • Accepting additional duties or sharing responsibilities during busy times and/or as requested by Sales Team Manager.

  • Assisting Operations teams with all non-sell duties as assigned by Sales Team Manager.


Education & Experience:

  • No education requirement.

  • Experience in retail preferred.

  • Excellent communication skills.

Physical Requirements:

  • Ability to use computer keyboard, standard telephone and other related business equipment.

  • Hand manipulation to remove sensor tags

  • Ability to push / pull 100-500 pounds when moving stock carts

  • Task demands vary in each department because of the different types of merchandise. Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes.


  • Must be able to work a flexible schedule including evenings & weekends, due to shift rotation.

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