Textron Director of Operations- Utility Division in Chattanooga, Tennessee

Director of Operations- Utility Division



Under general direction of the General Manager, Textron Utility, this position is responsible for the direction, planning, and all other activities associated with plant operations and distribution at the Chattanooga, TN and Waukegan, IL facilities. Will lead the operations team in activities to continuously maximize use of materials, equipment, systems, and people to obtain the highest level of safety, customer satisfaction, employee satisfaction, quality, cost, inventory, and profitability in support of the current business plan. Responsible for adherence to Corporate and Divisional policies and practices.


This position reports to the General Manager, Textron Utility. In addition, the Director of Operations, is responsible for direct supervision of the Operations Managers, Supply Chain Manager, and Manufacturing Engineering Manager. Maintains good relations with all staff office, manufacturing departments, bargained hourly employees, and with customers.


This position must display professionalism and enthusiasm in representing Textron. Must have the interpersonal skills to work effectively with Sales, Marketing, Distribution, Manufacturing, Human Resources, Engineering and other departments within the company along with distributors and end-users.


  • Responsible for the safe and efficient operations for the Utility’s division.

  • Develops and executes manufacturing and distribution strategies, plans, programs and systems, both short and long range, to ensure achievement of Division objectives.

  • Responsible for ensuring operational adherence to Corporate and Divisional policies and practice

  • Analyze and effectively utilize resources and capabilities to achieve optimum quality, delivery and financial results for this manufacturing environment.

  • Establish and meet the operation’s budget for the business using appropriate systems and controls.

  • Coordinate with Engineering on all new product introductions to assure material availability and manufacturing readiness to support launch timelines and maintain costing guidelines.

  • Work effectively with the Textron Utility Leaders in Sales, Product Management, Finance, Human Resources and Engineering to ensure understanding of the Operations groups objectives and directives.

  • Review and analyze capital equipment requests for proper justification and submission for approval.

  • Establish and drive a lean, continuous improvement environment with improving customer satisfaction and financial results.

  • Establish and drive a continuous learning environments, including active development and mentoring of direct reports. Conduct salary and performance reviews as well as identify training needs.

  • Maintains awareness of key market trends as well as the development of new manufacturing and distribution methodologies and recommends and/or councils others on these changes.

  • Conducts all duties in accordance with the Textron Business Conduct Guidelines.



  • Bachelor’s Degree in Supply Chain Management, Operations Management, Engineering or a closely related discipline is required.

  • MBA desirable.

  • Must have strong knowledge of manufacturing, distribution principles, practices and procedures, as well as a comprehensive knowledge of industry related goods and services and general business operations.

  • Strong technical skills related to Manufacturing are required.


  • Minimum of ten years’ experience in manufacturing.

  • Demonstrated application of Lean - Six Sigma methodologies to improving flow.

  • Excellent communication skills.

  • Developing presentations, and delivering messages to all levels in the business.

  • Excellent partnering and team building skills.

  • Exhibits an exceptional degree of ingenuity, creativity, and resourcefulness.

  • Apply and/or develop highly advanced technologies, scientific principles, theories and concepts. Viewed as expert within the field.

  • Bias for action, while maintaining true to the strategic vision.MENTAL REQUIREMENTS:Performs technical and complex task requiring independent knowledge and its application to non-routine situations.PHYSICAL REQUIREMENTS:This position may exert up to 70 pounds of force occasionally with assistance, and/or up to 20 pounds of force frequently as well as the use of arm and/or leg controls with exertion greater than that of sedentary work. May also push, pull, lift, carry, grasp, finger or otherwise move objects. Must be able to operate an automobile and to travel by airplane.The responsibilities outlined in the position description serve as a general guideline for the position and may not be exhaustive of all duties inherent in the position.

EEO Statement

Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of, race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law.

Pay Transparency Policy Statement

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise, have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Job Supply Chain

Primary Location US-Tennessee-Chattanooga

Recruiting Company Textron Tools & Test: Sherman & Reilly

Schedule Full-time

Job Level Director

Shift First Shift

Req ID: 260609